Neighbor Resources
These resources are geared primarily for Halteman/Norwood residents within the Muncie city limits.
If you live in Halteman on the north side of Riggin Road, you may have other service providers.
Additionally, your permitting would be handled by Delaware County government.
If you live in Halteman Villas, you should contact their property management office directly.
Electric
To report a power outage, downed lines, poles or blown transformers, call 911 first, stay away, and then call 800-311-4634.
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Always call 811 before you dig!
Natural Gas
CenterPoint Energy
800-227-1376
Website
​If you smell gas or suspect a natural gas leak, immediately leave, go to a safe location, call 911 and then report to 800-227-1376.
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Always call 811 before you dig!​
Water
To report a water main break, call the water company at 800-492-8373.
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If the break is on your property's side of the water meter, you may need a private plumber.
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If the issue is sewer or storm water drain related, please contact Muncie Sanitary District.
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Always call 811 before you dig!​
Sewage, Recycling, Trash
Trash/recycling pickup is Thursday. You should set toters at the curb by 7am on trash day and pull toters back by 7pm the same day. If you don't have a recycling toter or need an additional one, contact MSD. Click here for more info regarding trash and recycling pickup.
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For sewer line backups or general maintenance, call 765-747-4852 immediately. Available 24/7 free of charge. For storm water drain issues contact 765-747-4896 immediately.
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Reminder: it is illegal to dump anything into a storm drain, in waterways, or on a paved surface that can wash into a storm drain or waterway during rain events. Violations include grass clippings, yard waste, pet waste, detergents, dirt, concrete wash water, trash, paint, oil, & other hazardous materials. Please help your neighborhood by doing your part to keep storm water drains free of leaves and other debris.​
Cable / Internet
AT&T (Fiber Optic/IPBB/5G)
765-637-4161
Verizon (Fios/5G)
765-287-2780
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Xfinity (HFC Cable)
765-284-3357
Major satellite dish services are available dependent upon the property and if a line-of-sight path exists. Depending upon tree coverage, some properties might not be eligible. We suggest you confirm with the provider before relocating or acquiring new service to avoid incurring unnecessary fees.
Snow Removal
The City follows a priority plowing system for the approximately 350.7 lane miles of streets. The first priority is clearing primary roads (i.e., main roads, emergency routes, arterial, hills and bridges) clear. Once those are cleared they clear secondary roads (main streets through subdivisions, roads that link arterials and streets with schools), and lastly alternate streets (minor residential roads, side streets and cul-de-sac). Neighborhood streets are addressed when 6" or more of snow falls.
Residents and property owners are responsible for clearing their respective sidewalks, driveways, and alleyways. Residents should shovel snow into the yard, not the street. Putting snow onto the street is against the law because it causes dangerous conditions for both motorists and pedestrians. Avoid double shoveling by waiting to clear your driveway until after your street has been plowed. Depositing some snow in private driveways is unavoidable for city trucks when plowing city streets. Plow drivers make every effort to keep the amount of snow deposited into driveways to a minimum.
If your property has been damaged by a city plow during snow removal, contact 765-747-4748 or submit a complaint online using the Muncie Street Problem Reporting Hub.
Report Concern / Issue
To report broken street lights, unsafe housing, code enforcement issues, park vandalism, potholes, etc. (after-the-fact).
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To report an actively occurring issue of loitering, vandalism, and/or illegal activity occurring in/at our park or other neighborhood area property, call police dispatch at 765-747-4838, or 911 for an emergency situation.
Animal Control
Muncie Animal Care and Services (MACS) is a no-kill animal shelter and animal control department of the City of Muncie. MACS provides animal control services to the City of Muncie and Unincorporated Delaware County, and an adoption program for all.
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To report an animal control issue during facility hours, please call 765-747-4851. After hours, please call police dispatch at 765-747-4838. If emergency, please call 911.
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Please note MACS does not handle living wildlife. For wildlife nuisance issues, please contact the Indiana DNR at 317-232-4200 or send an email to dfw@dnr.in.gov. More information can be found on their website.
Inspections, Permits, Zoning
Please note permits may be required to install or replace sheds, decks, fences, patios, pools (both above and in-ground) and any structural additions. Please reference the city codes and ordinances, or contact the building commissioner for more information.
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​To obtain a general description of your property lines, please refer to the deed or property plat (obtainable through the Delaware County surveyor's office).
For an accurate property line assessment for disputes or legal reasons, please contact a private land surveyor.​ Or you may locate the property pins, usually buried on the corners of your property.​​
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A complete list of city codes and ordinances can be found on this website.​